LiveCoco Reviews

Livecoco.com offers a refund or store credit for returned items. Customers are requested to inform the company of the intended return at contact@livecoco.com. Once the return is received and inspected, an email notification is sent. If the refund is approved, store credit of the amount owed with an additional 20% can be issued, or the credit can be applied to the original method of payment. All refunds are less the shipping costs. Partial refunds may be granted for returns with missing parts, damaged parts, or any item not in its original condition for reasons not due to the company's error. Returns made more than 14 days after delivery may also receive partial refunds. Customers are responsible for their own shipping costs for returning items, unless the item sent is incorrect or faulty. Shipping costs are non-refundable. If a refund is not received after a reasonable amount of time, customers are advised to check with their bank or credit card company. If the refund is still not received, customers can contact the company at contact@livecoco.com.

Livecoco.com offers a variety of eco-friendly products. Some of the popular products include Recyclable Brush Heads compatible with Oral-B and Braun, available in different variants like 12 Brush Heads, 6 Brush Heads, Soft Bristles, and Junior. They also offer Toothpaste Tablets, Natural Eco Floss with Fresh Mint Flavour, and Bamboo Toothbrushes. Other notable products are Teeth Cleaning Powder infused with Vitamins & Aloe Vera, Natural Dog Care products, Bamboo Cotton Buds, Natural Eco Floss Refills, Bamboo Interdental Brushes, Crystal Salt Deodorant, Cleaning Cloths & Sponges, Pure Copper Tongue Scraper, Paper Ballpoint Pens, and a Cork Yoga Mat with a Canvas Bag. The website is known for its quick delivery and excellent customer service. The products are appreciated for their quality and the company's commitment to offering recyclable alternatives to plastic.

LiveCoco has a detailed Returns & Refund Policy. Customers must return the item within 14 days from the date they received them. The item must be in its original unused condition, undamaged, and in a fully resalable condition, unless there is a manufacturer defect. Some items cannot be returned if they are opened due to hygiene reasons. All returned products are checked upon receipt in the warehouse. LiveCoco reserves the right to refuse a refund on an item that has been used, marked, damaged, altered, or not in a fully resalable condition. Customers are requested to inform LiveCoco of the intended return at contact@livecoco.com. Once the return is received and inspected, an email will be sent to notify the customer that the returned item has been received. The customer will also be notified of the approval or rejection of the refund. If the refund is approved, store credit of the amount owed with an additional 20% can be issued, or the credit can be applied to the original method of payment. All refunds are less the shipping costs. Partial refunds may be granted for returns with missing parts, damaged parts, or any item not in its original condition for reasons not due to LiveCoco's error. Returns made more than 14 days after delivery may also be granted partial refunds.

In terms of Shipping, customers will be responsible for paying for their own shipping costs for returning the item, unless the item sent is incorrect or faulty. Shipping costs are non-refundable. If the item sent is incorrect or faulty, LiveCoco will either provide a free returns slip or envelope, or refund the cheapest postage cost applicable for the customer's country after having received the return. In order to make the return "free of charge", customers must write their order number on the outside of the package in which they send their returns. If this is not done, there is no way for LiveCoco to identify who has returned the items and therefore no way to provide a refund to the right person. The refund amounts offered are based on the lowest-cost postage service available in the customer's country. Please note, refunds can only be processed in £ (GBP) so refunds will be based on the exchange rate at the time. If the customer has not received their refund yet, they should contact LiveCoco at contact@livecoco.com after checking with their bank or credit card company.

Livecoco.com offers a variety of eco-friendly products. The Recyclable Brush Heads-Oral-B Compatible-12 Brush Heads are priced at £49.97. The Recyclable Brush Heads-Oral-B/Braun Compatible - 6 Brush Heads can be purchased from £24.99. The Toothpaste Tablets are available from £5.99. The Natural Eco Floss - Fresh Mint Flavour starts from £4.99. The Bamboo Toothbrushes are priced at £14.99. The Teeth Cleaning Powder (Vitamins & Aloe Vera Infused) starts from £14.99. The Natural Dog Care products start from £4.99. The Bamboo Cotton Buds are available from £3.99. The Cork Yoga Mat & Canvas Bag is priced at £79.99. Prices may vary based on the product and quantity. It's recommended to check the website for the most accurate and up-to-date prices.

Livecoco.com has received excellent reviews from customers. The company has a rating of 4.6 with 90% of the reviews being 5-star. Customers have praised the company for its ethical practices and recyclable products. The toothbrush heads are particularly popular, with users noting that they feel great and work better than other brands. The interdental brushes with long wooden handles have also been well-received. However, some customers have expressed concerns about the activated charcoal powder, citing difficulty in opening the tins and the lack of fluoride. Despite this, the overall sentiment towards Livecoco.com is positive, with many customers appreciating the company's commitment to the environment.

The return policy for Livecoco.com states that customers must return the item within 14 days from the date they received them. The item must be in its original unused condition, undamaged and in a fully resalable condition, unless there is a manufacturer defect. Some items cannot be returned if they are opened due to hygiene reasons. Customers are requested to inform Livecoco.com of the intended return at contact@livecoco.com. Once the return is received and inspected, Livecoco.com will send an email to notify the customer that they have received the returned item. They will also notify the customer of the approval or rejection of the refund. If the refund is approved, Livecoco.com can issue store credit of the amount owed with an additional 20% or apply the credit to the original method of payment. All refunds are less shipping costs. Partial refunds may be granted for returns with missing parts, damaged parts or any item not in its original condition for reasons not due to Livecoco.com's error. Returns made more than 14 days after delivery may also be granted partial refunds. Customers are responsible for paying for their own shipping costs for returning the item, unless the item sent is incorrect or faulty. Shipping costs are non-refundable. If a refund has not been received after a reasonable amount of time, customers are advised to check with their bank or credit card company. If the refund is still not received, customers should contact Livecoco.com at contact@livecoco.com.

Customers are responsible for paying their own shipping costs for returning an item, except in the case of incorrect or defective items sent by LiveCoco. Shipping fees are non-refundable.

Please allow a reasonable time for your account to be credited with the refund. If you haven't received your refund after checking with your bank or credit card company, please contact LiveCoco at contact@livecoco.com.

After the return is received and inspected, LiveCoco will send an email to inform you of the approval or rejection of your refund. If approved, LiveCoco can issue you a store credit for the amount due with an additional 20%, or apply the credit to your original payment method. All refunds are reduced by LiveCoco's shipping fees.

No, some products cannot be returned if they have been opened due to hygiene reasons. Please contact LiveCoco at contact@livecoco.com before returning any item.